Reports
Insights and performance analytics.
By Noel and 3 others4 authors8 articles
Transaction By Date and Transaction Report links do not workI have clicked on the Transaction By Date and Transaction Report links in the account screen but nothing is happening.
Unable to View ReportsReports showing a HTTP Status 401 Unauthorised message
Debt Pay Off ReportThis article will tell you how to get to the Debt Pay Off Report, what it is designed to do, and why some accounts may not show on the report.
Troubleshooting
Trouble shooting articles based on errors received.
Citrix session has frozenMy Citrix session for Roundsman has frozen
Critical Services ListThis article lists the critical services needed to run Roundsman.
Error Message - An Order Number (not blank or Default Order) is required for this itemWhen amending an order for the day on a location, a service message is seen - An Order Number (not blank or Default Order)is required for this item. Other locations…
Fatal none UI error on new installWhen starting up a brand new install of Roundsman on a new PC you see the error fatal non UI error.
Jobs With Missing Transactions ReportHow do I re-create transactions for missing jobs?
