⚠️Important: When switching Internet Service Providers or your Static IP address, it is important to inform us ahead of time.
Please raise a ticket with us and provide us with your new IP address and the time and date the address will change.
In order to ensure smooth continuation of services, you will also need to inform your domain provider and make sure that your domain, especially the devices.yourdoaminnam.co.uk is pointing to the new IP address. This domain is used by our MQBridge service to connect to your mobile devices.
Please make sure to contact your payment provider to make sure that the payments are not IP locked and that your new IP is whitelisted by them.