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Object Reference Error On Login

When I try to login I get the error message "Object reference not set to an instance of an object. (Full error below)

Written by Emma

Overview:

Full error message:

"Object reference not set to an instance of an object. at CobhamSystems.Roundsman.Application.SetMenuBarPermissions(C1OutPage selectedPage) at CobhamSystems.Roundsman.Application.RoundsmanMain.ProcessLogin(Strinf& token, String& userString, Login dlg) at CobhamSystesm.Roundsman.Application.RoundsmanMain.ShowLogin()".

This is a known issue with the Roundsman application, if the user has a role with the "op" prefixed access permissions against them, but the Type is set to Menu instead of Ops in the type drop down.
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To resolve, please follow the steps below:

  1. Click on Administration

  2. Expand Parameters

  3. Double click Access Permissions

  4. Click Edit

  5. Set the Type on each row with an "op" prefixed permission to Ops

  6. Click Save

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